A Grade Products are as follows:

    A brand-new, unused, unopened and undamaged item in current original retail quality packaging.

    Where applicable; a minimum of 6 months remaining shelf life on the "use by" date.

B Grade Products are as follows:

    A brand-new, unused, unopened item in current style packaging which may have minor cosmetic defects to the packaging (i.e. label damage/writing on the box etc.).

    A brand-new, unused, unopened retail quality item in the previous style of the manufacturers packaging.

    Where applicable; the item has exceeded the shelf life "use by" date or has less than 6 months remaining.

C Grade Products are as follows:

    An unused item that may be missing its original packaging or the original packaging has been opened and is no longer sealed. (The cartride must be unused)

All manufacturers change the packaging style of their products every few years. The most current style of retail quality packaging holds the most value. Our online valuations are based on the information you provide us with, the final payment may be affected should Toner Surplus determine the grade of the product to be different upon receipt

Bank Transfer

Payment for cartridges will be transferred directly into your bank account through a BACS (Bankers Automated Clearing System) transfer. The following details will be needed for a BACS payment,

    Name of Bank/Building Society

    Branch Sort Code

    Bank/Building Society Account Number

    Account Name

Cheque

Your cheque will be sent directly to you in the post within 2 working days from us receiving the cartridge.

PayPal

PayPal is a safer, simpler way to send and receive money online. You can receive payment for items through PayPal provided you have an email address. It's free to sign up for a PayPal account.

Cash

Cash is only available with the Drop Off option.

 We buy a wide variety of makes and models including Brother, Canon, Dell, Epson, Hewlett Packard, Konica Minolta, Lexmark, Oki, Samsung and Xerox. Whether your cartridge is brand new and factory sealed or whether the box has been opened TonerSurplus will still buy this from you. We categorise the condition of cartridges into 3 sections; these are: - New Style Packaging The manufacturers change the packaging every few years. The current style of packaging is more valuable. Old Style Packaging These cartridges are still valuable but we pay a little less for them if they are in the old style packaging. Open/Damaged Box We purchase damaged box, open box and out of date cartridges. All we ask is that the cartridge still has its original box and is still sealed in the original cartridge bag. Unfortunately we cannot accept cartridges that are in open bags. Don’t worry if you are unable to decipher which category your cartridge falls in to, our website is user friendly. Once you have entered your cartridge number into our search engine pictures of this cartridge will appear in the various styles of packaging; you will then be able to compare your cartridge against the picture shown and select the appropriate one.

What does OEM mean ?

OEM stands for "Original Equipment Manufacturer". An OEM cartridge refers to a cartridge bearing the same brand name of the printer. Manufacturers such as Canon, Epson, Hewlett Packard etc produce printers as well as the cartridges that are used in them.

What is a compatible cartridge ?

A “Compatible Cartridge” means the cartridge was manufactured to meet the original equipment manufacturer (OEM) specifications for quality. They are manufactured with new components and are often an economical choice when compared to the OEM cartridge. Customers are happy when they find a good compatible cartridge because of the cost savings without sacrificing quality.

What is a remanufactured cartridge ?

A ”Remanufactured Cartridge” is a cartridge that began as an empty unit; which then gets cleaned and refilled. If remanufactured correctly, it should also meet the original equipment manufacturer (OEM) specifications for quality. A customer who is concerned about the environment will look for a remanufactured cartridge, as well as those who are looking to save costs.

Do you buy compatible or remanufactured cartridges ?

Unfortunately we do not buy compatible or remanufactured cartridges. We will only purchase OEM (original equipment manufacturer).

Do you buy cartridges in damaged or open boxes ?

Yes. Whether your cartridge is brand new and factory sealed or whether the box has been opened TonerSurplus will still buy this from you. We purchase damaged box, open box and out of date cartridges. All we ask is that the cartridge still has its original box and is still sealed in the original cartridge bag. Unfortunately we cannot accept cartridges that are in open bags. Please note: Cartridges in open boxes will not be worth as much as factory sealed boxes. If the boxes are already sealed, DO NOT open them.

Do you buy cartridges in large volumes ?

We take cartridges from single units to container loads. Please contact us via email or call our offices to discuss your requirements.